The Latest
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What Happens When We Don't Agree to Terms, Conditions of a Website?
Retired for 15 years from work as a heavy equipment mechanic, Greg Reasons now spends his days helping his older sister and neighbors get to their doctor appointments. So last December, when he started a search for a new vehicle, those car rides were a huge consideration for him. “I started to buy another minivan, because I take a...
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COVID-19 Funeral Financial Assistance Now Available
The staggering tolls from COVID-19 led the federal government to declare the pandemic a disaster, allowing the Federal Emergency Management Agency, or FEMA, to step in an offer financial help to the more than half million families who have lost loved ones to coronavirus.
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How to Apply For Financial Help With Missed Rent in Illinois, Cook County
Unless extended again, the state of Illinois’ current eviction moratorium ends Saturday, April 3. But there is real financial help available to suburban Cook County renters right now.
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How Illinois' Eviction Moratorium Has Increased Tension Between Renters, Landlords
For almost a year now, Gov. JB Pritzker’s eviction moratorium has kept renters from losing their homes during the coronavirus pandemic, but the moratorium may be coming at a cost for smaller landlords with a single investment property.
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NBC 5 Responds' No. 1 Consumer Complaint: Illinois' Embattled Unemployment System
Among the most urgent challenges raised by the coronavirus pandemic are unemployment payments and the massive fraud perpetrated on the aging and fragile infrastructure of some state systems. Illinois’ is no exception.
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COVID Travel: 7 Domestic Airlines Reveal Their Voucher, Ticket Expiration Deadlines
NBC 5 Responds reached out to the biggest domestic airline carriers about their voucher and travel deadlines. Each responded with extended voucher and travel deadlines — and a special distinction for all travelers to know.
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Chicago Red Light Camera Ticket Fight: What Happens When a Violation Targets the Wrong Car and Plate?
For nearly 30 years, Greg Landgraf of Gurnee had a dream car that was always on his mind. “When the Mazda Miata was first released, I wanted a Mazda Miata. And a couple years after the first release, they came out with the car in yellow. At that point, a yellow Miata was my dream car so to speak,” Greg…
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As Cruise Ships Remain Docked, Passengers Say Their Vacation Money is Tied Up
When the Centers for Disease Control and Prevention issued a No Sail Order last year, effective March 14, 2020, many saw their vacation plans suddenly canceled — including Holly and Ben Kietzman, of Springfield.
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Persistence Pays Off: NBC 5 Responds Finally Gets Refunds For Steve Harvey Fans
The long road to a refund is finally over for nearly a dozen Steve Harvey fans who purchased tickets to party with the comedian at his 2020 Steve Harvey Sand & Soul Festival in the Dominican Republic. “I’m excited to say I did receive my refund, $2,592 from the Steve Harvey Group, [and] thank you for all your help,” said Tracey Lowe...
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NBC 5 Responds: IRS Offers Fix For Missing COVID Relief Money
Taxpayers who say they qualify for COVID-related Economic Impact Payments but never received them turned to NBC 5 Responds for help getting answers on their missing money, and the answer starts with a sentence we don’t often get to say: The Internal Revenue Service says there is a simple fix here.
