AT&T to shutter Mag Mile retail store this summer, company says

DALLAS, TEXAS – MARCH 13:  An exterior view of AT&T corporate headquarters on March 13, 2020 in Dallas, Texas.  AT&T is allowing employees to work remotely from home if they have the ability to do so, as a safety measure due to COVID-19. (Photo by Ronald Martinez/Getty Images)

A high-profile retailer is leaving Chicago’s Magnificent Mile, as AT&T says it will close its store on Michigan Avenue later this summer.

In a statement provided to NBC 5, the company confirmed that it will close the location at 600 North Michigan Avenue on Aug. 1. The company says that shopping patterns and phone-based services being used more heavily by customers both played into the decision.

“Consumer shopping habits continue to change, and we’re changing with them,” a spokesperson told NBC 5. “That means serving customers where they are through the right mix of retail stores, digital channels and our phone-based care team.”

According to a spokesperson, all employees at the store will be offered jobs at other retail locations in the city.

Several retailers have closed on Michigan Avenue in recent months, including Banana Republic, Macy’s, Uniqlo and Timberland.

Earlier this year, it was reported that the vacancy rate on the Magnificent Mile had reached 29 percent, but other companies have slowly started to open new retail space as shopping practices trend toward rates seen pre-COVID pandemic.

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