Coronavirus April 9, 2020 10:32 pm

Third Party Booking Sites: Overwhelmed by Requests? Or Intentionally Unreachable?

NBC 5 Responds looked at the still-simmering frustration facing consumers trying to get refunds for canceled trips. Lisa Parker reports.

Local

2:19

Chicago Forecast: Flurries and light snow showers New Year's Day
2:28

Chicago's Forecast: Wintry Mix on New Year's Eve
3:15

Aurora makes video game history with Rocket League tournament
2:29

Chicago's Forecast: Cold Temperatures Slowly Return
2:16

Chicago Forecast: Rainy Sunday; drier in the western suburbs
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