Update: Meta Wednesday afternoon posted a statement after thousands reported outages with Instagram and Facebook. Our latest story can be found here. Our original story continues below.
Thousands of social media users across the country Wednesday reported some technical problems when trying to access Facebook and Instagram, according to the website Down Detector.
Meta, the parent company of Facebook and Instagram, acknowledged the outage in a statement later Wednesday afternoon.
Just before 12 p.m. CT, Down Detector showed a spike in reports of Facebook users reporting the platform was down, or working intermittently, with more than 50,000 users reporting problems.
A live outage map on the site also showed users were reporting problems, with highest reports in Seattle, San Francisco, Phoenix, Dallas, Houston, Chicago, Atlanta, New York and Boston, among other cities.
Some reported to NBC Chicago receiving a Facebook error message with the text "Sorry, something went wrong. "We're working on getting this fixed as soon as we can."
Users also reported problems loading Instagram, Down Detector's site showed with more than 60,000 reports of outages.
Local
According to Down Detector's heat map, the highest number of Instagram outages was reported in New York and Chicago.
On X, the platform formerly known as Twitter, the hashtag "instagramdown" was trending, with more than 5,000 recent posts.
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About 12:59 p.m., Instagram posted to X, saying they were aware a "technical issue" was impacting some users' ability to access the platform.
"We’re working to get things back to normal as quickly as possible and are sorry for any inconvenience," the message went on to say.
Hi, we know there’s a technical issue impacting some people’s ability to access Instagram.
— Instagram (@instagram) December 11, 2024
We’re working to get things back to normal as quickly as possible and are sorry for any inconvenience.#instagramdown
Meta in a similar statement sent to NBC Chicago said it was aware of a "technical issue impacting some users' ability to access our apps."
We’re aware that a technical issue is impacting some users’ ability to access our apps. We’re working to get things back to normal as quickly as possible and apologize for any inconvenience.
— Meta Newsroom (@MetaNewsroom) December 11, 2024
This story will be updated as more details become available.
