Goodwill is expanding its online presence, promising high tech features from digitized receipts to personalized alerts.
The 120-year-old Maryland-based nonprofit organization this month launched GoodwillFinds, a shopping venture that is making roughly 100,000 donated items available for purchase online and expanding Goodwill’s internet presence that until now had been limited to auction sites like ShopGoodwill.com or individual stores selling donations online via eBay and Amazon. GoodwillFinds aims to offer 1 million items online in the next year or two.
Spearheading the venture is Matthew Kaness, newly appointed CEO of the online shopping arm who has 20 years of retail experience.
"Access to shopping and thrifting on Goodwill will be unparalleled for the first time online compared to going to your one store location or trying to go through a sea of items on Amazon and eBay," Kaness told the Associated Press. "The second thing is that because of technology, we’re going to be able to personalize the discovery, the recommendations, the notification, the email alerts, everything that you’re accustomed to when shopping at other brands."
GoodwillFinds is a separate entity from Goodwill Industries International Inc., but will support the larger organization by helping fund its community-based programs across the U.S., provide professional training, job placement and youth mentorship. It should also increase donations, while also helping to expand its base of customers.
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